Service User Engagement volunteer opportunity
Berkshire Healthcare NHS Foundation Trust are seeking to recruit volunteers who may have experience of receiving care through Berkshire Healthcare either as a service user or as a carer or have an interest/training in 'customer' engagement/research psychology.
A project is underway to commission a provider to work with them to develop a new tool to gather feedback on the experiences of service users. Feedback is important, they learn a lot from it. It enables them to identify areas for improvement. Equally, it highlights good examples of where they are meeting the needs of service users. Ultimately, it can lead to improvements and better outcomes for service users. And this is your opportunity to help design, drive and shape the mechanism chosen to connect with our service users for the benefit of gaining from their feedback.