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27 patients were asked two questions – what was good about the surgery and what could be improved - allowing them to give feedback on the surgery beyond the scope of the questions already asked in the survey. -
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126 patients (29 during the Enter and View visit and 97 online) were asked two questions – what was good about the surgery and what could be improved. -
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16 patients (during the Enter and View visit) were asked two questions – what was good about the surgery and what could be improved - allowing them to give feedback on the surgery beyond the scope of the questions already asked in the survey. -
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Healthwatch Bracknell Forest conducted an announced Enter and View visit to Heath Hill Surgery on 26 November 2015. Using survey methods, the team spoke with 38 patients; 35 patients on the day of the visit and 3 patients completed an online survey. -
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20 patients were asked two questions – what was good about the surgery and what could be improved. -
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33 patients were asked two questions – what was good about the surgery and what could be improved - allowing them to give feedback on the surgery beyond the scope of the questions already asked in the survey. -
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29 patients were asked two questions – what was good about the surgery and what could be improved - allowing them to give feedback on the surgery beyond the scope of the questions already asked in the survey -
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This survey was completed as GP Services, particularly access to and ability to make an appointment at a convenient time and in a timely manner, remains the topic Healthwatch Bracknell Forest receives the most feedback on. -
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Healthwatch Bracknell Forest conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need.